Terms & Conditions

The following general terms and conditions regulate the business relationships between Hightide Kayak School GmbH (hereinafter “Hightide”) and its customers (hereinafter “participants” or “you”).

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Terms & Conditions

1.1 General Booking Conditions

1.2 Verification of the fulfilling participation prerequisites

1.3 Hightide is not a Package Travel Operator

1.4 Prices

2. Payment Conditions

3. Cancellation by the customer

3.1 Guided Kayak and SUP Tours, Family Fun

3.2 Courses and Coaching in Switzerland

3.3 Courses and Tours Abroad

3.4 No-shows, late arrivals or early departures

4. Cancellation by the Organiser

4.1 Minimum no. of participants

4.2 Cancellation before the start of the activity

5. Programme and price changes before contract settlement

6. Programme changes after contract settlement or discontinuation of the activity

7. Discontinuation of the activity by the customer

8. Participation obligations of the participant, participation conditions

8.1 Health

8.2 Safety Regulations

8.3 Safety Equipment

8.4 Care of Equipment

9. Insurance

10. Photographs

11. Complaints

12. Liability

12.1 Exclusions of liability

12.2 Search and Rescue Insurance

12.4 Private activities outside the tour/course programme:

12.5 Limitations of Liability for External Factors and Participant Non-Compliance

12.6 Non-contractual liability

13. Applicable right and legal venue

14. Final provisions – Severability clause

15. Amendments