3. What personal data do we collect 

3. What personal data do we collect 

We may collect the following personal data via our Website:

Information automatically collected

Hightide collects and stores information that your browser automatically transmits to us in “server log files” when visiting our Website. These may include the following data:

  • Browser type and browser version
  • Operating system used
  • Referrer URL
  • Host name of the accessing computer
  • Time of the server request
  • IP address

These data will not be combined with data from other sources. It is stored by us until it is automatically deleted. 

Information provided by you

We collect information which you actively and voluntarily provide us with through the Website via registration, by creating a login, by creating a booking, by sending a message to our contact email address info@hightide.ch or by phone call. This may include the following personal data: 

name, first name, address, email address, phone number, gender, language spoken, discount code, wetsuit/drysuit size, additional information about yourself.

If you do a booking for other persons that are joining you, you may provide the following personal data: name, first name, address, email address, phone number, gender, language spoken, discount code, wetsuit/drysuit, additional information about the other person. 

If you provide us with personal data of other persons, please provide their personal data only if you are allowed to do so in line with applicable data protection laws and only if the other person would agree to you providing its personal data to us for the purposes the data are collected and the processing of its personal data according to our Privacy Notice.

Information generated in connection with a service-booking and during a trip

If you do a booking to use our services and during a booked trip, we may collect the following personal data:

name, first name, address, email address, phone number, payment information, photos or videos of you, subject to your consent or upon your request (for example for your posts on your social media networks). In some cases consent is provided by agreeing to the General Terms and Conditions. 

At the time of booking, we also ask for payment information such as credit card number or bank transfer details. Credit Card information is held by third party software and the data privacy policy of the third party applies.

The providing of such personal data will always be voluntary based on your consent or, based on a contract, for the performance of our services requested by you. Without providing such information you may, however, not be able to use the services or purposes for which the information is requested.

Check out our full privacy policy here: Privacy Policy

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